The service sector deals with the constant challenge of optimizing processes in order to offer the best price with a satisfactory profit margin.  The service sector deals with the constant challenge of optimizing processes in order to offer the best price with a satisfactory profit margin. One of the alternatives for achieving the best cost-benefit is the automation of tasks, which frees the team to answer simple, but constant questions, to dedicate themselves to more complex projects. Plusoft inPaaS facilitates this process, automating tasks and providing a seamless experience for your customer.

In digital times, retailers need to be agile in their relationship with consumers. However, there are customer demands that depend on information from other areas of the company. This is the case of the exchange of goods and return of goods, among others.

The day-to-day relationship between telecommunications companies and customers includes demands such as duplicate payment orders, overdue debts, loss of signal on cable TV and decreased internet speed. Many of these activities can be automated, freeing up talent to perform more complex tasks. Plusoft inPaaS facilitates this process by automating tasks and generating a frictionless experience for your customer.

Accustomed to a digital relationship, clients in the financial sector no longer want to spend hours on the phone or at an agency to have their demands met. They know that today it is already possible to request an assessment of access to credit, contest a charge, and request fraud analysis through digital channels like WhatsApp. The chatbot behind this, however, is just the interface with the consumer. Plusoft inPaaS connects all of these features to your customer service.

The mass digitalization seen within the financial sector is beginning to gain traction within the insurance market, with companies looking to digitize operations to offer consumers support 24 hours a day, seven days a week. For those looking for tools that automate services and assistance, Plusoft inPaaS is a solution to consider for its ability to operationalize demands (from registrations to solutions against fraud) and offer an improved customer service experience.

Serving the customer with the best digital experience possible has also become the goal of consumer goods companies. It doesn't matter if your company manufactures sneakers, food or other products, the human experience (HX) is essential. Serving the customer with the best digital experience possible has also become the goal of consumer goods companies. No matter if your company manufactures sneakers, food or other products, the customer experience is essential. This reality demands an automation flow focused on the consumer. That's what plusoft inPaaS does for your company.

Plusoft Inpaas can assist companies in this sector by automating doubts and requests whose resolution process is simple, freeing up the service team to manage more complex issues and increasing customer satisfaction, which can be served much faster when dealing with automations.

Task automation can help companies in the agrobusiness area to optimize tasks such as resolving doubts and initial prospecting for customers who have contacted the company via social media channels. Plusoft inPaaS connects all of these features to your customer service.

The education sector has been undergoing several transformations in the last few months and the automation solutions present at Plusoft inPaaS facilitate the daily life of the team by automating tasks and generating a frictionless experience for your customer.

Com a digitalização do RH e a mudança para uma abordagem mais estratégica, é preciso revisitar todos os processos executados, identificar gargalos e entender quais deles estão defasados e não cabem mais em uma rotina ágil e assertiva, mudando a proposta e a maneira de execução por meio da tecnologia. A plusoft inPaaS suporta esse processo com workflows prontos para garantir a automação das tarefas. 

Gestão de planilhas e envios de processos fazem parte da rotina dos profissionais de Marketing. A plusoft inPaaS auxilia o departamento a automatizar tarefas manuais e repetitivas ao construir fluxos de tarefas que funcionam de forma contínua e autônoma.