Plusoft Omni CRM helps to understand interactions to personalize customer contact, ensuring a more accurate service offering and a successful relationship.
Automate requests and questions
The virtual assistant solution featured in the plusoft AI platform automates the most common questions of users, getting them answered at any day and time.
360º view of the customer and the market
The plusoft Social platform offers businesses the possibility to gain an external view of their company, which can assist both in responding to user complaints and in the early detection and management of crises.
From incorporating new employees to training a new product or service, plusoft EdTech offers tools for businesses to encourage learning through a gamified teaching experience.
With plusoft AI's virtual assistant solution, the financial institution reduced phone calls and ensured an improved customer service experience by making more customer service options available to users on the internet with personalized interaction