Manage and centralize the entire relationship with your customer on a single platform, with omnichannel experience, with plusoft Omni CRM.
Serviço
ao cliente
ao cliente
- Multi-channel service
- Follow the customer's voice
- Have a 360 degree view of the relationship
Automation
de marketing
de marketing
- Create and manage the entire multichannel campaign process
- Flow control
- Follow the full journey
Sales
- Manage the pipeline
- Share a task schedule with the team
- Don't miss any opportunity
- Unify all interactions with potential prospects
- Allow the bot to be your best salesperson, full-time
Social
listening
listening
- Monitor 14 social media platforms and websites like Consumidor.gov.br and Reclame Aqui
- Configure the receipt of alerts for topics that may generate crises
- Have a 360 degree view of the relationship
- Build and manage chatbots, voicebots and virtual assistants simply and quickly with plusoft AI.
Automation
via bots
via bots
- Activate chatbot by text or voice, according to the profile of your audience
- Create flows to make sales at any time of the day
- Don't miss any opportunity
- Optimize service for the most common customer responses
- Encourage micro-learning, a disruptive, organic and fluid model with plusoft EdTech.
Education
Education
Education
- Use gamification to empower your team
- Training in a 100% digital journey
- Encourage collaboration
- Reduce operationalization with the chatbot in your favor
- Accelerate your company's digital transformation through a solutions platform that features dynamic workflows and service portals for your client with plusoft InPaaS.