Where
High-tech Meets
Human Touch
WHO
ARE
WE?
Plusoft is one of the largest Human Experience (HX) companies. We are specialists in the manufacturing, development, and implementation of Omnichannel Customer Relationship Management (CRM) software for all markets.
With over 30 years of experience, we are the first national company in the segment to achieve the international ISO 27001 certification, granted to organizations with a high level of quality and security in the development of their projects.
Customer Journey
Full Service Provider
Our high-tech solutions enable you and your company to create increasingly high-touch connections with consumers. From the purchase decision to the desire to repurchase, from increasing sales to reducing delinquency, from collections strategies to insights for in-store actions, our Journey Creation and Management platforms operate in all areas, always, and at all points of the customer journey.
In what
We Belive
Inclusion and Human Diversity
Transparency in Relationships
Humanization of Relationships
Empathy
Agility and Innovation
Integrity
Commitment
Mission and
Purpose
Our purpose is to harmonize and support the relationship between people (consumers) and companies, through innovative technological solutions that promote the creation and management of the best possible journeys.
Vision
To lead and consolidate the customer relationship management sector in Brazil, becoming a global reference in Human Experience and Customer Journey, establishing itself as a Full-Service Provider: from technological platforms that solve today’s challenges to human insights that anticipate tomorrow’s challenges.
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Awards and Certifications
Security
Plusoft has been ISO 27001 certified since 2017 and, in 2023, we certified ourselves to the new version of the 27001/2022 standard. We adhere to the 93 controls set out in the standard, which guarantees the maturity of our entire security process. Since we work with technology-based solutions, we recognize the risks associated with potential leaks or loss of information. For this reason, we pay special attention to all aspects involving the security of data information. In addition to operating in compliance with current legislation, including the General Data Protection Law (LGPD, Law 13.709/2018), we have implemented a series of formal procedures, internal policies, standards, methodologies, and manuals that allow us to identify and mitigate potential threats. To learn more about the internal documents that guarantee the maturity of our entire process, click below.
To learn more about the internal documents that guarantee the maturity of our entire process, click below.
Our Customers
