What data is collected?

It is important to note that the data provided by you in any form on our website will be collected exclusively for the purpose for which youprovided it to us.

On our website, information is collected as follows: we collect personally identifiable information – name, telephone number, email – by filling out forms to:

(i) download our free content;

(ii) provide information requested by you, such as information covering topics related to Plusoft solutions, as well as to answer specific questions you may have about Plusoft.

The veracity of the data provided is of utmost importance, since it is through this data that Plusoft will make any contact with you, which makes you responsible for the statements you make that may cause harm to yourself, Plusoft and/or third parties.

Cookies

Cookies are pieces of information stored on a user’s device by the server of the website visited.

Cookies are used to store information on the device you use to access our services, which allows the website to recognize your device on your next visit.

Cookies only retain information related to your preferences, and for this very reason, they allow you to improve your experience with the website on your next visit, by allowing you to receive personalized services and information, increasing the chances of meeting the user’s interests.

When you visit our website, a ‘cookie’ is inserted into your browser by Google Analytics software, to identify how many times you return to our address.

If you do not agree with cookies, we recommend that you access our page in anonymous browsing mode, or disable them in your browser settings to manage cookies.

A different procedure will be required for each browser; Therefore, we recommend that you consult your browser’s instructions or access the following websites of the main browsers:

Other Applications

When you access third-party platforms and applications from the Plusoft website (such as, for example, Facebook and Twitter links), you are subject to the privacy policy of this website or platform, and this policy does not apply to personal data collected or shared by you when connected to these applications.

Access Log

We collect and store, for 06 (six) months, data about your access to the Plusoft Website, as required by law.

About the use of your Personal Information

This term allows Plusoft to use your personal information for different purposes.
The email is used to:
(i) send material or information requested by you when filling out the form;
(ii) send Newsletters, always related to improving customer relations;
(iii) communicate the launch of new free materials or new Plusoft solutions.
However, the user may always cancel the subscription at any time. To learn more about this, read “About canceling the subscription” below.

Finally, Plusoft employees may occasionally contact you via email or telephone to conduct surveys or present new solutions to improve the customer service experience.

About access to your personal information

Plusoft maintains strict internal control over access to your data and implements mechanisms to ensure that there is no misuse of your data. Only authorized Plusoft employees may access your personal information, as appropriate for the performance of their duties and only in accordance with the purpose for which the data was provided. If you suspect any misuse, be sure to contact us through the contact field available on our website.

Is data shared with third parties?

Plusoft shares browsing information collected on its website with marketing automation software providers, with the specific purpose of automating digital content that is used to carry out marketing actions through content in a single tool, in an efficient and productive manner.

How long is the data kept for?

The data is kept by Plusoft until the purpose of data retention is reached, after which it is discarded.

About unsubscribing

You can choose not to receive any more emails from Plusoft. In all emails we send, there is always an unsubscribe link available in the last lines. By clicking on this link, you will be automatically unsubscribed from the list. It is important to mention that, by filling out any form belonging to Plusoft again, your email will be reinserted into the list. Therefore, the unsubscribe request must be made again if it is in your interest.

Public Authority

Plusoft will only make your data available to Public Authorities when the request to do so is made in accordance with the law. We do not make this delivery excessively, or when it is not in compliance with legal requirements.

Minors

This website and other communication channels maintained by Plusoft do not intentionally collect personal information from or about any person under the age of majority. If you are a minor and wish to contact us or use any functionality on this website that requires the submission of your personal information, ask your parents or guardians to do so on your behalf.

Your rights

Plusoft respects the rights of its website users, so if you wish to exercise any of your rights regarding your personal information (confirmation, data access, correction, anonymization, portability, deletion), or if you have any questions regarding our privacy policy and how we use your personal information, please contact our DPO – Patricia Marim Albuquerque or our substitute DPO – Alexandre Flor da Cruz, by email at dpo@plusoft.com. We are located at Avenida das Nações Unidas, 12,995 – 32nd floor, Cidade Monções, São Paulo – SP, CEP – 04753-100, Brazil.

Changes to this privacy policy

This privacy policy is subject to regular changes to ensure that it is up to date with the use of your personal information and in compliance with applicable data protection laws.
We reserve the right to revise this privacy policy at any time, whether due to the use of new technologies or whenever Plusoft deems it necessary. The updated privacy policy will be published on our website, so please check it periodically.

Last update: 08/09/2024