UTILITIES
Challenges
Utilities companies deal with complex, large-scale operations where automation can significantly reduce errors, accelerate processes, and optimize resources. At the same time, self-service is a growing expectation among consumers who want to resolve issues autonomously, through portals or applications.
SOLUTIONS
With Plusoft Omni CRM, your company centralizes all customer interactions on a single platform, whether by phone, email, chat, or social media. This provides a clear and complete view of each customer, improving efficiency and facilitating the tracking of demands.
Native integration with important platforms such as Reclame Aqui and Consumidor.gov through Plusoft Social is essential for customer service routine. This integration allows your company to respond quickly to complaints and inquiries, maintaining a good reputation.
Plusoft AI enables your customers to perform services autonomously through our chatbot. This means that, without having to talk to someone or leave home, they can resolve simple and common problems quickly and conveniently.
Centralize your interactions, optimize your results.
DISCOVER HOW PLUSOFT CAN TRANSFORM YOUR CUSTOMER SERVICE!
SUCCESSFUL
PARTNERSHIPS
Here are some of the Utilities sector clients served by Plusoft.
Ours
Products
From centralizing demands with Omni CRM to automation and operational efficiency with Plusoft AI, our solutions are designed to address the unique challenges of the Utilities sector.
To learn more about each of our solutions in detail, click below.
SO, WHAT DID YOU THINK?
Get in touch with us and schedule a meeting right now.
We’d love to assist you!
- +55 11 5091.2777
- contato@plusoft.com.br
- Av. das Nações Unidas, 12995 - 32º andar Cidade Monções, São Paulo - SP, 04533-085
