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Plusoft

Automate requests

From requesting a payment slip to information such as absences and extra-curricular hours, you can use Plusoft inPass to automate routine tasks and manage time for more strategic projects.

Centralize student and partner data

The CRM Plusoft Omni solution gathers all the interactions made by a user in the contact channels of the educational institution, allowing the employee to provide a service that takes into account the history and preferences of each person.

Start conversations at any time

The chatbot solution present on the Plusoft AI platform automates the most common questions from users, allowing them to be answered at any time, any day.

Use consolidated teaching tools

From integrating new employees to training a product or service, plusoft Ed Tech offers tools for businesses to encourage learning through a gamified teaching experience at any time and place.

Customers

Cogna Educação (ex-Kroton)

A instituição educacional firmou parceria da Plusoft para aprimorar seu o sistema de atendimento, que conta com mais de 1 milhão de alunos. Com o uso da plusoft AI, o grupo desenvolveu um assistente virtual de atendimento para solucionar as principais dúvidas informacionais dos alunos, como e-mails de contato ou questões de matrícula. Além do aumento do nível de satisfação, registrado por meio da pesquisa apresentada ao final de cada atendimento, a marca obteve 80% de interação nos diálogos realizados no bot, além  de oferecer atendimento simultâneo no modelo 24×7.

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