Intelligence and agility in commercial management

Capricórnio Textil sought more predictability and governance in its commercial operation. With Hike, he centralized sales force management on a cloud platform and improved control and efficiency on a daily basis.

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AWARD-WINNING CASE

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AWARD-WINNING CASE

Financial
Omni CRM
Alelo Brazil

Unified customer view and service governance at Alelo

Understand how Alelo evolved relationship management with customers and partners to gain more operational control and consistency in the experience. Download the case to see the context, decisions, and learning from the project.

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AWARD-WINNING CASE

AWARD-WINNING CASE

AWARD-WINNING CASE

Retail
Social Monitoring
OXXO Brazil - Plusoft Social

Agility and Intelligence in OXXO Brazil's reputation management

OXXO Brazil needed to gain speed and consistency in reputation management on digital channels. In this case, you see what changed in the operation and what impacts this brought to the public's perception.

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AWARD-WINNING CASE

AWARD-WINNING CASE

AWARD-WINNING CASE

Retail
Performance Agency
ABEMD
MAC Cosmetics

MAC Studio Fix Fluid Kaizen released

Discover the strategy behind the CRM campaigns of the release of Studio Fix Fluid Kaizen and the activation “I use MAC.” Download the material and learn more about segmentation, journey logic, and learning by channel.

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AWARD-WINNING CASE

AWARD-WINNING CASE

AWARD-WINNING CASE

Retail
Performance Agency
ABEMD
Pague Menos Pharmacies

Personalization by lifecycle for retention and recovery

Learn how Pague Menos pharmacies structured retention and recovery journeys in e-mail and SMS, combining personalization by purchasing mission and evolution of the propensity model.

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AWARD-WINNING CASE

AWARD-WINNING CASE

AWARD-WINNING CASE

Retail
Omni CRM
OXXO Brazil - Plusoft Integrated Solutions

Operational efficiency with an integrated digital ecosystem

OXXO Brazil needed to integrate areas and expand the visibility of the demands in an expanding operation. In the full case, you can see how an integrated digital ecosystem supported this evolution and what lessons the project left behind.

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AWARD-WINNING CASE

AWARD-WINNING CASE

AWARD-WINNING CASE

Retail
Performance Agency
ABEMD
Tenda Atacado

Tenda Atacado - Select Private Label Disclosure

How Tenda Atacado strengthened its own brand Select with a data-driven CRM strategy focused on relevance and incremental revenue. In the complete case, you check the segmentation logic, the creatives, and the learning that supported the performance.

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