UTILITIES
Challenges
Utilities companies deal with complex, large-scale operations where automation can significantly reduce errors, speed up processes and optimize resources. At the same time, self-service is a growing expectation among consumers who want to resolve issues autonomously, via portals or apps.
SOLUTIONS
With Plusoft Omni CRM, your company centralizes all customer interactions on a single platform, whether by phone, email, chat or social networks. This provides a clear and complete view of each client, improving efficiency and making it easier to follow up on demands.
Plusoft Social ‘s native integration with important platforms such as Reclame Aqui and Consumidor.gov are essential for routine customer service. This integration allows your company to respond quickly to complaints and queries, maintaining a good reputation.
Plusoft AI enables your customers to carry out services autonomously via our chatbot. This means that, without having to talk to anyone or leave the house, they can solve simple and common problems quickly and conveniently.
Centralize your interactions, optimize results.
FIND OUT HOW
PLUSOFT CAN
TRANSFORM
YOUR SERVICE!
SUCCESSFUL
PARTNERSHIPS
These are some of the clients in the Utilities sector that Plusoft serves.
Ours
Products
From centralizing demands with Omni CRM to automation and operational efficiency with Plusoft AI, our solutions are designed to meet the unique challenges of the Utilities sector.
To learn more about each of our solutions in detail, click below.
LIKE IT?
So, get in touch
and schedule a meeting!
We will be happy to assist you!
- 11 5091-2777
- contato@plusoft.com.br
- Av. das Nações Unidas, 12995 - 32º andar Cidade Monções, São Paulo - SP, 04533-085
