Supermarkets and pharmacies

Challenges

Recurring purchase retailers, such as pharmacies and the food sector, have very specific challenges. These include intense competition and the need for customer loyalty, which will result in increased frequency and a wider range of items in the shopping basket.

In a sector where the majority of customers switch suppliers instead of expressing their dissatisfaction through an official company channel, how can we increase customer loyalty while seeking a real increase in incremental revenue?

Plusoft’s solutions can help your company find the answers.

SOLUTIONS

Plusoft Trade is a solution that boosts your relationship with the industry, bringing in more revenue through CRM actions sponsored by suppliers.

You can also count on Plusoft MKT Suite, Plusoft OMNI CRM and Plusoft Social, which together enable your company to have a single view of the consumer and, from there, deliver the complete and personalized journey of offers and customer approaches, with gamification and cashback, integrated with 360º service, 24/7, from WhatsApp to the service desk or social networks.

These are some of the many solutions Plusoft offers to help your company increase its sales volume.

And of course, the frequency too.

SUCCESSFUL
PARTNERSHIPS

These are some of the clients in the Supermarkets and Pharmacies sector that Plusoft serves.

Ours
Products

From OMNI Channel CRM platforms that provide a single, 360º view of the customer to tools that help build loyalty and monetize the end customer with industry-sponsored actions, through to relationship journeys, recommendation engines for personalized offers and gamification for raffles and cashback, Plusoft’s solutions are tailor-made to meet the demands of Food Retail and Pharma.

A Plusoft

Soluções

Conteúdo