The UNIVERSAL plusoft Journey
At every stage.
And throughout the journey.
Plusoft’s solutions are designed to help your company transform every stage of your customer’s journey into the best possible experience. And to turn every brief interaction with your customer into another step towards a lasting relationship.
Learn about each stage of Plusoft’s universal journey below.
Our Solutions
From sales force automation and customer service to OMNI Channel billing rules and Generative Artificial Intelligence, you can count on Plusoft’s solutions to offer your customers the best possible journey.
Click on the solutions below to find out more about each one.
Customer service
Rely on our PLUSOFT OMNI CRM solution to learn about your customer’s behavior history.
From there, hyper-personalize your offers, creating a perfect match between audience and offer, and increasing your revenues.
Martech
PLUSOFT MKT SUITE is a process management platform to increase efficiency, security and offer real-time monitoring of requests and process stages.
A.I
Boosting omnichannel sales, providing complete customer service and generating revenue 24/7 just got easier with PLUSOFT AI, our AI Chatbot.
Monitoring social networks
Monitor your brand’s reputation by centralizing customer and digital influencer interactions with Social Listening, Social Monitoring and BI, using all the functionalities of our PLUSOFT SOCIAL solution.
Sales force automation
PLUSOFT HIKE is a process management platform to increase efficiency, security and offer real-time monitoring of requests and process steps.
Collection
PLUSOFT COLLECTION acts as an Omnichannel Collection ruler with a digital orchestrator, providing agility, control and personalization, aimed at reducing rollovers, improving PDD and churn.
Trade
With PLUSOFT TRADE, your company manages its relationship with retailers through coordinated actions with retailers, reaching the end consumer in a closer and more personalized way.
Geomarketing
PLUSOFT GEO is a platform specializing in brand expansion and logistics, offering predictability for the next points of sale.
WhatsApp Business
Use the app to talk directly to your customers during the purchase and service process, developing a closer and more efficient relationship.
